Our contact details

Name: Mrs J.M. Tucker

Address: The Mill House, Mill Road, Barnham Broom, Norfolk. NR94DE

Phone Number: +44 1603 759 470

E-mail:jmtucker12@hotmail.com

 

Details of business

Holiday lettings at:

7, The Maltings, Brancaster Staithe Norfolk PE31 8BP

Contact details as above

Date of completion of this privacy notice 21/1/22

 

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details) for the purpose of communicating details of the property or updates pertaining to guests staying at 7, The Maltings
  • Email addresses

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • So we can make the arrangements for the guests stay at the property and collect rent

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

  • Communications from recognised holiday letting agencies with whom we liaise. The agencies will include such organisations as Norfolk Hideaways, Airbnb etc

We use the information that you have given us in order to:

  • To advise you of the details of the property, the access, the rates and all other important information pertaining to your holiday at 7, The Maltings

We may share this information with: Not applicable

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting Mrs J J.Tucker (jmtucker12@hotmail.com).
  • We have a contractual obligation.
  • We have a legitimate interest.

Your information will be collected from your e mail, verbal communication and written communication sent to Mrs J.M Tucker

Your information will be stored in a password protected computer belonging to Mrs J.M Tucker, securely,  at her home.

We need to collect this information so as to communicate with you and arrange all the necessary details for you to have an enjoyable holiday at 7 The Maltings

There are no obvious reasons why we should ever pass on your details to a 3rd party unless it became a matter for the police

Should you ever wish to withdraw your consent you are welcome to do so. All your data will be deleted from the computer and paper data destroyed by shredding.

Tell people about any instances in which you pass personal information to a third party and outline your reasons for this.

 

How we store your personal information

Your information is securely stored on a password protected computer at the Mill House Barnham Broom

We keep the information already referred to in this document  for 8 years as per guidance from the Inland Revenue. We will then dispose your information by deletion of computer data and shredding of documents.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at The Mill House, Mill Road Barnham Broom NR94DE (email jmtucker12@hotmail .com) if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at The Mill House, Mill Road, Barnham Broom NR94DE

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk